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Refund Policy

Every piece is handmade by us and every piece is one of a kind, thus when ordering online be aware that an item you receive might be slightly different color and pattern from the images you see online.  We try our best to match your desired color and pattern choice.


Due to the nature of jesmonite, air bubbles and surface irregularities are part of the unique characteristics, therefore we do not accept returns unless the item you receive has been damaged during delivery. In the event of a broken item we will replace the item with a new one (same color and technique) or you get our store credit in an amount of your purchase.


To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 


You can always contact us for any questions at

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